Hey there, I’m Knox
I’m a dedicated product designer with over 9 years of experience in SaaS, eCommerce, Finance and B2C with a sprinkle of visual flair.
Currently at BMO US. In the past, I have worked with brands like Chevrolet, Cadillac, GMC, Buick and United Way.
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Account Creation
Web · Responsive · Mobile · Customer Facing · Finance · Signup
BMO
Modernizing the signup experience for deposit and credit card products via a full redesign and redevelopment. Currently in progress…
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Banking Flow Redesign
Web · Customer Facing · Checkout · Finance
Cadillac
Simplifying the purchasing process
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Test Drive Booking
Web · Customer Facing · Lead Generation · Signup
Cadillac
Quick and easy booking
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Connected Showroom Reservations
Web · Internal · Dashboard · CRM
Chevrolet · Cadillac · GMC · Buick
Comprehensive sales experience
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Figma Restructure
User Research · Process Refinement
General Motors
Future-proofing a Figma team
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Alpha Ver
Gaming · Web · Responsive
Online platform centered around collecting and customizing virtual pets in a virtual economy. Innovating the genre with responsive and ux-forward takes on a classic. Currently in Alpha.
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Next to Normal Rewired
Visual Design & Branding
Visual design suite for a musical cast recording published via social media including video editing templates, character posters, profile graphics.
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Aurora Design System
User Testing · Interviews · Design Systems
General Motors
Design system user feedback
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Service Workbench Proposal
Web · Internal · Dashboard · CRM
Chevrolet · Cadillac · GMC · Buick
Innovations for an auto service platform
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DSA Redesign Proposal
Mobile · Competitive Analysis
Chevrolet · Cadillac · GMC · Buick
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CSMT User Testing Report
User Testing · Prototyping
General Motors
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United Way
Heuristic Usability Analysis
General Motors
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MNPUL8R VR
Menu Design · Level Design · Concept Art · Gaming
This portfolio is a work in progress. More writeups are on the way!
The walls of my childhood playroom were lined with computers, so I’ve been solving digital problems my entire life. Combined with my interests in psychology and visual art, I was drawn to studying human computer interaction design a decade ago.
I’m a cat person, I write essays about cartoons for fun, my hair is often purple, I like to read science fiction, I spent 200+ evening hours in Phasmophobia and Stardew Valley with my friends last year, I’m a vocalist for multiple original musicals cast recordings, and I love planning tools a little too much, whether paper or online.
I love to design in many ways, whether it be UX and UI, fashion, interior spaces, cartoon characters, music production, customizing mechanical keyboards, creating outfits for my friends based on their color season or coding my 2000s neopets CSS pages.
As a nonbinary person of color, I know it’s important to consider diverse perspectives in user experience, and I bring that intersectional mindset to all of my projects. I’m an eccentric and passionate creative at my core. It’s been a part of me since the beginning, and I would love to share these traits with your team.